Configuring Auto Attendants in Manager Portal

# Manager Portal - Home

1. Click on Auto Attendants

2. Click on Edit

3. Choose dial pad number you want to configure

4. Choose a new application

5. To add user, click user

6. Search the desired User

Click the user

7. Type your desired Caller ID Prefix (Optional)

The Caller ID Prefix field allows you to add characters to the Caller's ID. This can be useful if you have multiple DID's pointed to the same extension or ring group and you need to identify which number was dialed.

8. Simply click another Dial Pad Number to add another option

9. Click on Voicemail

For this, we will choose Voicemail

10. Search and select the user you want to send the voicemail to

11. Click on 104 (Sarah Thompson)

In this sample, we will choose 104 (Sarah Thompson)

12. Click on Save